Conflict Resolution will be of interest to people who deal with disputes - of whatever kind - including through mediation and alternative dispute resolution procedures.
Contents
What is Conflict?
Strategies for Resolving Conflict
Approach to the Territory
Family Mediation
Mediation Between Neighbours
Restorative Justice
Mediation in Schools
Cross-Cultural and Multi-Faith Mediation
Environmental Conflict
David and Goliath
The World of Work
Training
Academic Study and Research
Issues for the Future
Author
Susan Stewart has taught conflict resolution and mediation and been involved in the development of innovative university courses covering these topics. She has published extensively in the education field, including works on adult learning. In recent years she has been engaged in mediation as a teacher, researcher and community consultant.