Building upon his landmark analysis of the job of the general manager and hisinfluential work on leadership, power, and influence, John Kotter now focuseson the human factors which bring change.

John P. Kotter is Professor of Organizational Behavior at the Harvard Business School. He has won McKinsey awards for two Harvard Business Review articles and has received the 1985 Johnson, Smith and Knisely Award for new perspectives on executive leadership. Professor Kotter has achieved international recognition as an expert on leadership in business with his works The General Managers, Power and Influence, and The Leadership Factor, which have been translated into six languages.

Contents

Preface

I Introduction

1. Management and Leadership

2. Leadership in Action

II The Process of Leadership

3. Establishing Direction

4. Aligning People

5. Motivating and Inspiring

III The Structure of Leadership

6. Multiple Roles

7. Thick Informal Networks

IV The Origins of Leadership

8. Heredity and Childhood

9. Career Experiences

10. Corporate Culture

Postscript

Appendix: The Research

Notes

Bibliography

Index