• 1: 1. Origins, Influences and Challenges of Contemporary Case Management


• Part 1 Overview and Commentary: Foundations of Case Management Practice


• 2: Systems Diversity in Case Management: Characteristics, Models and Dimensions


• 3: Ethics Informed by Citizenship: The Heart of Person-Directed Practice


• 4: Theories that Inform Practice: Promoting Individual Agency and Autonomy


• 5: Utilising Practice Functions to Build Choice and Extend Support


• 6: Cultural Diversity and Competence: A Culturally Responsive Approach


• 7: Advocacy: An Overarching Approach


• Part 2 Overview and Commentary: Collaborative Practice: Carers, Communities, Organisations and Capabilit


• 8: Mobilising and Utilising Informal Care in Case Management


• 9: 'Seeing Double': Family Case Management Where a Parent has a Mental Illness


• 10: Rethinking Case Management and Community Development.


• 11: Organisational and Inter-organisational Learning for Case Management


• 12: Practitioner Standards and Skills Development


• Part 3 Overview and Commentary: Practice Contexts, Service Users and Approaches


• 13: Case Management and Community Mental Health


• 14: A Person-centred Approach to Supporting People with Cognitive Disability


• 15: Ageing in Community: Consumer-directed Support


• 16: Responding to System Imperatives in Rehabilitation Case Management Contexts


• 17: Defining the 'Case' to be 'Managed' in Services for Children at Risk of Harm and their Families


• Part 4 Overview and Commentary: Praxis - critical, reflective and evidence-directed practice


• 18: Case management in Child Protection: Challenges, Complexities and Possibilities


• 19: Case Management and Complexity: Challenges in the National Disability Insurance Scheme


• 20: Our Safe Place - Community Responses to Koori Youth Violence


• 21: New Land New Home: Working with Refugee Survivors of Torture and Trauma


• 22: Case management, Research Evidence, and Homelessness Services

Elizabeth Moore, Adjunct Lecturer, Social Work and Human Services, School of Humanities and Social Sciences, Charles Sturt University

Case Management: Inclusive Community Practice is a consumer-directed social work text that provides health and human services workers with the theory, knowledge and skills to help the vulnerable.