Acknowledgements Notes on Contributors List of Tables Introduction; N.Lorenzo-Dus PART I: LANGUAGES, IDENTITIES AND MEDIA INSTITUTIONS IN THE SPANISH-SPEAKING WORLD Introduction to Part I; N.Lorenzo-Dus The Construction of Canarian Identity in the First Telenovela on Canarian Television; M.I.González Cruz & M.J.Vera Cazorla Linguistic Ideology in Galician Factual Radio Broadcasts: Towards the Castilianisation of Galician Pronunciation Traits?; J.Beswick A Gente é Latino : The Making of New Cultural Spaces in Brazilian Diaspora Television; I.Bachmann Tu voz es tu voto : The Role of Spanish in the 2008 U.S. Presidential Elections; C.Mar-Molinero PART II: DISCOURSE, PERSUASION AND PERFORMANCE IN POLITICAL INSTITUTIONS Introduction to Part II: N.Lorenzo-Dus A Critical Analysis of Housing Policies Aimed at the Extremely Poor: The Case of the Social Development Secretariat of Buenos Aires City; M.C.Marchese Contested Talk and the (Co-)Construction of Identity: Spanish Parliamentary Debate; M.Stewart Political Implicature in Parliamentary Discourse: An analysis of Mariano Rajoy's Speech on the 2006 Catalan Statute of Autonomy; D.Atkinson Bolivarianism and Socialism: A Corpus-driven Investigation into Changes in Hugo Chávez' Rhetoric; D.Smith PART III: DISCOURSE AND THE WORKPLACE Introduction to Part III: N.Lorenzo-Dus Managing Intersubjectivity and Establishing Consensus in two Activity Types: Business Negotiations and Student Workgroups; L.Fant Vaya, Iqué Chungo! Rapport-building Talk in Service Encounters: The Case of Bars at Breakfast Time; M.E.Placencia & A.Mancera Rueda How to Get Rid of a Telemarketing Agent: Face-work Strategies in an Intercultural Service Call; R.Márquez Reiter Discourse as a Tool for the Diagnosis of Psychosis: A Linguistic and Psychiatric study of Communication Decline; M.L.Pardo References Index

A state-of-the-art collection of works on institutional discourse across the Spanish-speaking world. This volume focuses on how language is used in the media, politics and the workplace; what discursive identities are constructed; and how interpersonal relations are negotiated.

DAVID ATKINSON is Senior Lecturer in Spanish at the University of Limerick, Republic of Ireland
IRIS BACHMANN is Lecturer in Hispanic Linguistics at the University of Manchester, UK
JAINE BESWICK is Programme Leader for Portuguese Studies at the University of Southampton, UK, and Lecturer in Linguistics with specialisations in Spanish, Galician and Portuguese
LARS FANT is Professor of Ibero-Romance languages at Stockholm University, Sweden
MARÍA-ISABEL GONZÁLEZ-CRUZ is Senior Lecturer in Grammar and Pragmatics at the University of Las Palmas de Gran Canaria
ANA MANCERA RUEDA is Lecturer in the Spanish Language Department at the University of Sevilla, Spain
MARIANA CAROLINA MARCHESE Lectures at the University of Buenos Aires, Argentina
CLARE MAR-MOLINERO is Professor of Spanish Sociolinguistics and Head of Modern Languages at the University of Southampton, UK
ROSINA MÁRQUEZ REITER is Senior Lecturer at the University of Surrey, UK
MARÍA LAURA PARDO is Professor of Media Discourse Analysis at the University of Buenos Aires and Researcher at the Argentinean CONICET, Argentina
MARÍA ELENA PLACENCIA is Reader in Spanish Linguistics at Birkbeck University of London, UK
DOMINIC SMITH Department of Hispanic Studies, University of Birmingham, UK is investigating Hugo Chávez's discourse
MIRANDA STEWART is currently working for the Hellenic American University, Athens, Greece
MARÍA-JESÚS VERA-CAZORLA is Lecturer in Applied Linguistics at the University of LasPalmas de Gran Canaria