Michael A. Moses Professor and Chair-Operations Management Area Stern School of Business New York University Moses has consulted on corporate strategy with IU International, General Electric, Exxon, Citicorp, Lancome and others. He worked at The Rand Corporation and for the Chief of Staff US Army on logistics issues after receiving his PhD at Northwestern. He has been teaching at Wharton and NYU for over 20 years and has been Associate Dean responsible for operations of the school of Business as well as the manager for the management education center construction project.

1. Introduction to HOM
2. Integrative Cases
3. Ice Queen Snow Blowers
4. Citibank/Chemical Branch Consolidation
5. Process Analysis
6. Waiting Line Analysis
7. Inventory Modeling
8. Material Requirements Planning
9. Facility Planning
10. Forecasting
11. Aggregate Planning
12. Project Management
13. Quality Management

Presents a windows-based Operations Management software package. This software focuses on Operations topics. The titles of the programs are Process Analysis, Waiting Line Analysis, Inventory Modeling, Materials Requirement Planning, Facility Location, Quality Management, Aggregate Planning, Forecasting, and Project Management.