An examination of why paper continues to fill our offices and a proposal for better coordination of the paper and digital worlds.

Abigail J. Sellen is a cognitive psychologist at Hewlett-Packard Laboratories in Bristol, UK.
Richard H. R. Harper, currently Principal Researcher in Socio-Digital Systems at Microsoft Research, has explored user-focused technical innovation in academic, corporate, and small company settings. He is the coauthor (with Abigail J. Sellen) of The Myth of the Paperless Office (MIT Press, 2001).