While simulation has a vast area of application, this textbook focuses on the use of simulation to analyse business processes.

Andrew Greasley is Lecturer in Supply Chain Analytics and Modelling in the School of Infrastructure and Sustainable Engineering at Aston University, Birmingham, UK.

INTRODUCTION, 2. OVERVIEW OF THE STEPS IN A SIMULATION MODELLING STUDY, 3. CONCEPTUAL MODELLING (ABSTRACTION), 4. CONCEPTUAL MODELLING (EXPLANATORY MODEL), 5. CONCEPTUAL MODELLING (DESCRIPTIVE MODEL), 5a. DERIVING THEORETICAL AND EMPIRICAL DISTRIBUTIONS USING ARENA, 5b. DERIVING THEORETICAL AND EMPIRICAL DISTRIBUTIONS USING SIMIO, 5c. DERIVING THEORETICAL AND EMPIRICAL DISTRIBUTIONS USING SIMUL8, 6. DATA COLLECTION, 7. BUILDING THE SIMULATION MODEL, 7a. BUILDING THE SIMULATION IN ARENA, 7b. BUILDING THE SIMULATION IN SIMIO, 7c. BUILDING THE SIMULATION IN SIMUL8, 8. VERIFICATION AND VALIDATION, 8a. VERIFICATION AND VALIDATION WITH ARENA, 8b. VERIFICATION AND VALIDATION WITH SIMIO, 8c. VERIFICATION AND VALIDATION WITH SIMUL8, 9. EXPERIMENTATION: SIMULATION OUTPUT ANALYSIS, 9a. ARENA OUTPUT ANALYSIS, 9b. SIMIO OUTPUT ANALYSIS, 9c. SIMUL8 OUTPUT ANALYSIS, 10. EXPERIMENTATION: SIMULATION SCENARIO ANALYSIS, 10a. ARENA SCENARIO ANALYSIS, 10b. SIMIO SCENARIO ANALYSIS, 10c. SIMUL8 SCENARIO ANALYSIS, 11. IMPLEMENTING AND INTRODUCING SIMULATION, 12. HYBRID SIMULATION (COMBINING DES, ABS and SD), 13. HYBRID MODELLING (COMBINING MODEL-DRIVEN AND DATA-DRIVEN ANALYSIS), 14. INDEX