Exotica/FMQM:A persistent message-based architecture for distributed workflow management. Usability of some workfolw products in an inter-organizational setting. The systems integration architecture: An agile information infrastructure. Message flow control. A light weight name service and its use within a collaborative editor. Organizational management system in a heterogeneous environment: A WWW case study. A federated information system for quality management processes. A support environment for the disclosure of heterogeneous systems documentation. Modelling business relationships in a non-centralized systems environment.Realization of a decentralized IS-strategy. A software process model for business reengineering. Coupling process models and business rules. Discussants comments on the twelve main papers. Panel:Round the clock engineering. Panel:The future of business meetings-possibilities and problems of computer support. Panel:Organizations' IT competence:The limiting factor? Index of contributors. Keyword index.

TC8 is one of IFIP's most active committees. This book focusses on information systems support for organisations looking particularly at business process reengineering, co-operation between organisations and support for improved work flow in organisations. These are topical subjects and will appeal to both business and research communities.