This collection offers a comprehensive overview of approaches to teaching the complex subject of content management.

Tracy Bridgeford is a professor of technical communication at the University of Nebraska at Omaha, where she directs the Graduate Certificate in Technical Communication. In 2018, she published Teaching Professional and Technical Communication: A Practicum in a Book. She coedited Academy-Industry Relationships: Perspectives for Technical Communicators, Sharing Our Intellectual Traces: Narrative Reflections from Administrators of Professional, Technical, and Scientific Programs, and Innovative Approaches to Teaching Technical Communication. She contributed chapters to Editing in the Modern Classroom, Resources in Technical Communication: Outcomes and Approaches, and Teaching Writing with Computers: An Introduction.

INTRODUCTION

Introduction

Content Management: A Pedagogical Exigency Tracy Bridgeford

DEFINITIONS

1. Reconceptualizing Technical Communication Pedagogy in the Context of Content Management George Pullman and Baotong Gu

2. Content Management: Where the Ideal World of Technical Communication in Academia Meets the Realities of the Workplace Saul Carliner

TEACHING

3. Teaching Content Strategy in Technical Communication Liza Potts and Laura Gonzales

4.Teaching Topic-based Writing Yvonne Cleary

5. Teaching Usability Studies and Content Management in Technical Communication Bill Williamson and Scott Kowalewski

6. Teaching Content Management with XML Becky Jo Gesteland

7. A Rhetorical Approach to Teaching Social Media Tools Elise Verzosa Hurley and Amy C. Kimme Hea

TASKS

8. Inclusive Audience Analysis and Creating Manageable Content Michelle F. Eble and Carleigh Davis

9. Writing about Structure in DITA Jason Swarts

COMMUNITY

10. The Work of Writing Stewardship: Managing Texts, People, and Projects William Hart-Davidson and Ben Lauren

11. Teaching Content Management for Global and Cross-cultural Contexts Kirk St.Amant

12. Afterword: Beyond Management: Understanding the Many Forces that Shape Content Today Carlos Evia and Rebekka Andersen