Practical business guides that pull no punches
Dave Anderson's TKO series presents no-nonsense,down-in-the-trenches management strategies that work in the realworld of business. Each of the three informative books in thisseries offers easy-to-follow, step-by-step guidance on developingthe specific skills great managers needs
These quick and to-the-point guides feature detailed techniques andeffective strategies presented in user-friendly chapters that arepacked with checklists, examples, and practical resources. In eachbook, readers will find real-world advice in a fast and powerfulformat that includes:
* Words of Wisdom or "Right Hook Rules"-bite-sized memorablequotes
* Case Studies or "Opening Bell" Stories-real-life businesslessons
* Effective Strategies or "Left Hook Laws"-all-meat, no-fatbusiness strategies
* Incisive or "Standard Eight Count" Questions-insightful inquiriesthat prompt the reader to action
Quick or "Knockout" Summaries-bullet points that sum-up eachchapter and offer easy reference
Dave Anderson (Agoura Hills, CA) has led some of the nation's mostsuccessful car dealerships and is President of Dave Anderson'sLearn to Lead and LearnToLead.com, a Web site that provides freetraining resources to thousands of people in more than 40countries. He is also the author of the Wiley books If You Don'tMake Waves You'll Drown (0-471-72503-X), Up Your Business!(0-471-44546-0), and How to Deal with Difficult Customers(0-470-04547-7).

Acknowledgements ix
About the Author xi
Introduction xiii
Round One: Understand the Cost of Hiring Recklessly 1
Round Two: Become a Proactive Recruiter 11
Round Three: Create a Potent Interview Structure 27
Round Four: Ask Tough Interview Questions 41
Round Five: Effectively Check References 53
Round Six: How to Use Predictive Testing Hiring Profiles 61
Round Seven: Round Eight: How to Get New Hires Off to a Great Start 71
Round Eight:How to Retain Eagles Once You Find Them 83
Round Nine: Differentiate Your Employees for Development and Retention 97
Round Ten: Knockout Summary for Follow-Through 109
Bibliography 119
Index 121