The Authors

The authors are managing partners at Kates Kesler Organization Consulting. The organization design approach and tools they have developed together and with Jay Galbraith have become the standard internal design methodology used in dozens of major corporations around the world.

GREG KESLER has consulted with corporations worldwide for over twenty years on organization design, executive talent management, and HR planning. He has published many articles and book chapters on organization design and succession planning and is on the editorial board of People & Strategy journal.

AMY KATES helps leaders and teams assess organizational issues, reshape structures and processes, and build depth of management capability. She is coauthor of two books with Jay Galbraith and an editor of People & Strategy. She teaches organization design at Cornell University, the DTU Executive School of Business (Denmark), and in client-specific programs.

Business leaders recognize the need to continually align their organizations to changes in the marketplace and are seeking guidance from both internal and external practitioners. This book helps consultants; HR and organization development professionals understand of the process needed and best practices for implementing, evaluating, and adjusting their organization designs in complex organizations. It offers step-by-step guidance for setting up effective governance and management processes to execute a design, and offers insight into helping leaders gain the skills needed to put the design into action.

Foreword by Jay Galbraith.
Introduction: Why Organization Design.
1. The Five Milestones.
Milestone One: Business Case and Discovery.
2. Clarify the Strategic Priorities.
3. Define the Case for Change.
4. Set the Design Criteria.
Milestone One Summary: Business Case and Discovery.
Milestone Two: Strategic Grouping.
5. Use the Six Design Drivers.
6. Choose the Best Grouping Option.
7. Embrace the Matrix.
Milestone Two Summary: Strategic Grouping.
Milestone Three: Integration.
8. Design for Operating Governance.
9. Allocate Power in the Matrix: A Case Study in Governance.
10. Redesign Functions to Be Integrators
Milestone Three Summary: Integration.
Milestone Four: Talent and Leadership.
11. Design the Leadership Organization.
12. Make the Right Talent Choices.
Milestone Four Summary: Talent and Leadership.
Milestone Five: Transition.
13. Set the Implementation Plan.
14. Navigate the Transition.
Milestone Five Summary: Transition.
Conclusion: Organization Design in Action.
15. Roles, Involvement, and the Project Timeline.
16. The Design Charette.
17. Conclusion: Learning to Lead Organization Design.
References.
About the Authors.
Index.