This book explains and tells the stories of how four major firms--American Airlines, El Paso Natural Gas, AT&T, and Bank America--and their respective managements were challenged by the deregulation of markets starting in the late 1970s.

Vietor Richard:

Richard H. K. Vietor is Senator John Heinz Professor of Environmental Management at the Harvard Graduate School of Business Administration, and the author of several previous books on aspects of regulation, business, and public policy.