Edited by Catherine McKercher - Contributions by Enda Brophy; Dean Colby; Wan-Wen Day; Greig de Peuter; Greg Downey; Rob Duffy; Colin T. Fones-Wolf; Elizabeth A. Fones-Wolf; Gregor Gall; Maris L. Hayashi; Helen Johnson; Jyotsna Kapur; Deepa Kumar; Christo

Knowledge Workers in the Information Society addresses the changing nature of work, workers, and their organizations in the media, information, and knowledge industries.

Chapter 1 Introduction. Theorizing Knowledge Labor and the Information Society Chapter 2 Chapter 1. Labor Off the Air: The Hearst Corporation, Cross Ownership and the Union Struggle for Media Access in San Francisco Chapter 3 Chapter 2. Writing Off Workers: The Decline of the U.S. and Canadian Labor Beats Chapter 4 Chapter 3. The Librarian and the Univac: Automation and Labor at the 1962 Seattle World's Fair Chapter 5 Chapter 4. A Libratariat? Labor, Technology, and Librarianship in the Information Age Chapter 6 Chapter 5. Marketing Creative Labor: Hollywood "Making of" Documentary Features Chapter 7 Chapter 6. Commodification of Creativity: Reskilling Computer Animation Labor in Taiwan Chapter 8 Chapter 7. Glocalization in an Era of Globalization: Labor Relations in British Provincial Newpapers Chapter 9 Chapter 8. Spanish TV Production Goes Digital: Impact on Journalistic Routines, Workflow, and Newsroom Organization Chapter 10 Chapter 9. No Information Age Utopia: Knowledge Workers and Clients in the Social Service Sector Chapter 11 Chapter 10. Outsourcing Knowledge Work: Labor Responds to the New International Division of Labor Chapter 12 Chapter 11. "New" Economy/Old Labor: Creativity, Flatness, and Other Neo-liberal Myths Chapter 13 Chapter 12. Immaterial Labor, Precarity, and Recomposition Chapter 14 Chapter 13. New Media as a New Mode of Production? Chapter 15 Chapter 14. High-Tech Workers of the World, Unionize! A Case Study of WashTech's "New Model of Unionism" Chapter 16 Chapter 15. Short-Circuited? The Communication of Labor Struggles in China Chapter 17 Chapter 16. Women and Knowledge Work in the Asia-Pacific: Complicating Technological Empowerment Chapter 18 Chapter 17. Globalization and Workers' Power: The Struggle for Hegemony during the 1997 UPS Strike Chapter 19 Chapter 18. Labor Strife and Carnival Symbolism Chapter 20 Chapter 19. Neo-liberalism and Its Impact in the Telecommunications Industry: One Trad Unionist's Perspective