Ethical Leadership shines a light on the role of both culture and ethics in organizations by making the issues more transparent, accessible and above all, connected. Business leaders are now accountable for showing that they have the correct ethical policies and culture in place. Andrew Leigh focuses on the fact that ethical culture is manifest in the actual behaviour and attitudes of all staff, rather than in policy documents. His book is full of practical strategies, case studies and action points which will help leaders to improve and manage ethical culture and climate in their organizations.

Andrew Leigh is a founder of Maynard Leigh Associates, a leading UK training and development company specializing in helping clients such as KPMG, Ernst & Young and Barclaycard achieve behavioral and cultural change, at the individual, team and corporate levels. He is also the author of Charisma, Leading the Way and Talent Management (Prentice Hall).

Introducion

Part One Making sense of ethical leadership

01 Making sense of culture
What is culture?
Culture shifts
Avoiding the rocks
Assessing your culture

02 The ethical advantage: what's in it for your organization?
Some specific benefits of an ethical culture
Recognizing an ethical company
Staying clear of trouble: avoiding risk
Why values matter
Making sense of ethics

03 Towards an ethical culture
Myths that can undermine the culture
Moving beyond the myths
Building a strong ethical foundation
Where do we start building?
A systems approach
A step-by-step approach
Entropy

Part Two Organizational requirements

04 Driving forces for an ethical culture
External drivers
Expect resistance
Internal drivers
Values driven
Employee expectations
Wholehearted engagement
A new driver

05 Leadership and management of ethical cultures
Trust
Authenticity
Tone
Engagement
General engagement
Ethical engagement

06 Systems and procedures
Policies
Codes and rules
Metrics
Decisions rules
Business processes
Reporting structures
Danfoss - reporting structure

07 Communication strategy
A continuous free flow of communications
A targeted approach
Alignment
Trust in managers and leaders
Accountability
Enlivening communication
Persistent monitoring
Make it an obsession

08 Champions and exemplars
Role models
Leadership on the line
Part Three Individual requirements

09 Learning: will and skill
Will
Skill
Developing people's skills
Is training cost-effective?
Can't it all be done online?
Leaders need help too

10 Learning: rehearse
Creating ethical conduct
Is this ethical?
Rehearsing for real
Behavioural simulation
Action planning and action learning

11 Sustaining: support
Raise awareness
Sharpen sensitivity
Grow confidence
Build courage
Conclusion

12 Sustaining: rewards
Building the reward strategy
Trigger 1: Identify
Trigger 2: Review
Trigger 3: Communicate
Trigger 4: Train
Trigger 5: Collect
Trigger 6: Monitor
Trigger 7: Evaluate and refine

Part Four Sustaining the shift

13 Over the horizon: the future of ethical leadership
Globalization
Society shifts (societal changes)
Demographic shifts
Technological advance
Requirements for a low-carbon economy
Over the horizon
Summing up

Resources
The Ethical Leadership Litmus Test
Index