This invaluable, groundbreaking volume discusses in detail the concept of the learning organization, in particular its relevance to social work and social services. Contributors join together from across Europe, North America and Australia to explore the development of the learning organization within social contexts and its use as a strategic tool for meeting problems of continuous learning and change.

Nick Gould is Professor of Social Work at the University of Bath, and a fellow of the National Institute for Mental Health in England and Social Care Institute for Excellence. A qualified social worker, he has researched and published widely in the fields of reflective learning, technology and social work, and research methodology. Mark Baldwin is Senior Lecturer in Social Work at the University of Bath. He practised as a social worker, and worked as a first line manager for a number of years before working for the University. His recent research and writing has been mainly concerned with critical reflection and the use of discretion by front line staff in health and social welfare organizations.

Introduction: The Learning Organization and Reflective Practice - the Emergence of a Concept, Nick Gould; Chapter 1 Supervision, Learning and Transformative Practices, Martyn Jones; Chapter 2 Social Work Supervision: Contributing to Innovative Knowledge Production and Open Expertise, Synnöve Karvinen-Niinikoski; Chapter 3 Critical Reflection: Opportunities and Threats to Professional Learning and Service Development in Social Work Organizations, Mark Baldwin; Chapter 4 Critical Reflection and Organizational Learning and Change: A Case Study, Jan Fook; Chapter 5 Multi-professional Teams and the Learning Organization, Imogen Taylor; Chapter 6 Sustaining Reflective Practice in the Workplace, Hilary Sage, Mary Allan; Chapter 7 Using 'Critical Incident Analysis' to Promote Critical Reflection and Holistic Assessment, Judith Thomas; Chapter 8 Evaluation for a Learning Organization?, Ian Shaw; Chapter 9 Reflecting on Practice: Exploring Individual and Organizational Learning through a Reflective Teaching Model, Bairbre Redmond; Chapter 10 Living out Histories and Identities in Organizations: A Case Study from Three Perspectives, Harjeet Badwall, Patricia O'Connor, Amy Rossiter; Chapter 11 Conclusions: Optimism and the Art of the Possible, Mark Baldwin;