Building on Barry Bozeman's classic Bureaucracy and Red Tape, this book provides the most comprehensive treatment available of red tape research and theory, with new chapters that focus on the recent work on red tape research that has burgeoned in the fields of public managment, public administration, and public policy.

Chapter 1 Situating Red Tape Research and Theory; Chapter 2 Why Red Tape Is Not So Black and White; Chapter 3 Elements of Red Tape Theory; Chapter 4 Empirical Research on Red Tape; Chapter 5 Contracting and Performance; Chapter 6 A Research Agenda for Red Tape; Chapter 7 Red Tape as Token;

Bozeman, Barry; Feeney, Mary K.