The author of Internal Evaluation provides an introduction to the theory and practice of internal evaluation; he presents the stages of internal evaluation growth, ways of identifying users' needs and selecting appropriate evaluation methods, and the evaluation techniques associated with each stage and with developing and managing the internal evaluation resource.

Internal Evaluation
Scope and Challenge
The Organizational Context of Internal Evaluation
The Process of Internal Evaluation
Developing Systematic Internal Evaluation
Evaluating Goal Achievement
Effectiveness Evaluation
Evaluating Efficiency
Strategic Decision Making
Developing Effective Internal Evaluation