Michael J. Smith, DSW, is Professor at the Hunter College School of Social Work in New York City. He has specialized in social work research throughout his career.

Foreword by Harold Lewis
Acknowledgments

1. An Introduction to Program Evaluation
2. A Comprehensive Definition of Program Evaluation
3. The First Step: Describing the Program
4. The Second Step: Defining the Program Goals
5. The Third Step: Designing the Study
6. The Fourth and Fifth Steps: Implementing the Program Evaluation and Analyzing the Data
7. The Sixth Step: Reporting the Results of Program Evaluation

Appendix A: Example of the Evaluation Research Plan Needed for a Proposal for a Training Contract
Appendix B: University Employee Assistance Program Service Form for Input to Management Information System
Appendix C: University Employee Assistance Program Client Satisfaction Questionnaire
Index

"It is...a rare occurrence to read an introductory text written by an accomplished practitioner in which the essentials are identified and addressed and the temptations to pursue the subject in depth appropriately avoided....The resulting product is enlightening to the sophisticater as well as to the novice."--Harold Smith, Dean, Hunter College School of Social Work