Is your organization obsessive-compulsive or passive-aggressive? Corporate neurosis expert Manfred Kets de Vries analyzes dysfunctional organizational behavior in terms of accepted psychoanalytic types and arrives at some genuine insights into why some companies are healthier than others.

MANFRED F. R. KETS DE VRIES is professor of organizational behavior and management policy, Faculty of Management, McGill University, and is currently visiting professor in social psychology of management, Harvard University Graduate School of Business Administration. He is also a practicing psychoanalyst. DANNY MILLER is associate professor of management policy and organization theory, Faculty of Management, McGill University, and at Ecole des Hautes Etudes Commerciales, Montreal.

Introduction: Tracing Problems from Organizational to Individual Levels
Part One: Organizational Problems
1. Neurotic Styles and Organizational Dysfunctioning
2. Shared Fantasies and Group Processes
3. Confused Interpersonal Relationships
4. Destrucive Superior/Subordinate Interactions
5. Life-Cycle Crises and Individual Career Satisfaction
Part Two: Overcoming Resistance to Change
6. Identifying Defense Mechanisms and Sources of Resistance
7. Helping Managers Gain Insight to Facilitate Change
8. Steps in Diagnosing, Overcoming, and Preventing Problems
9. Organizational Therapy in Action: A Case Study
Conclusion: Working for Change--Cautions and Recommendations