With a view to investigating the role of city sextons in local governance processes, how they contribute to public engagement in cities and what are some misconceptions about this role, Staci M. Zavatarro sheds light on unique public servants that are rarely - if at all - discussed in public administration research.

Staci M. Zavattaro is Associate Professor of Public Administration with the School of Public Administration at the University of Central Florida. Her books include Cities for Sale, Place Branding Through Phases of the Image, and Social Media to Government: Theory and Practice (edited with Dr. Thomas Bryer). She serves as editor-in-chief of the international journal Administrative Theory & Praxis. Her work appears in journals such as Urban Studies, Public Administration Review, Journal of Place Management and Development, Administration & Society, and Tourism Management.

1. Sextons as Public Servants 2. Cemeteries in Everyday Life 3. Records Management and Deeds 4. Cultural Competency in Cemetery Management 5. Dark Tourism and the Cemetery 6. Empathy and Beyond 7. Cemetery Potpourri 8. Concluding Remarks