Jonathan Passmore is Director of the Henley Centre for Coaching. He has also held a number of executive and non-executive board roles and worked for global consulting firms, including PwC and IBM. He has also edited and written 30 books and over 100 scientific articles.

This comprehensive practitioner guide provides an accessible evidenced based approach aimed at those new to coaching and who may be undertaking coach training for a certificate in coaching or professional credentials or accreditation with the AC, ICF, EMCC, CMI or ILM. The book will also be useful for those who want to enhance their coaching skills.

The Coaches Handbook is edited by Jonathan Passmore, an internationally respected expert and executive coach, with chapters from leading coaching practitioners from across the world. The book is divided into seven sections. Section one examines the nature of coaching, its boundaries, the business case for coaching and how organisations can build a coaching culture. Section two focuses on deepening our self-understanding and understanding our clients, the non-violent communications mindset and the coaching relationship. Section three focuses on the key skills needed for coaching including goal setting, powerful questions, active listening, using direct communications and the role of silence, emotions and challenge in coaching. Section four offers a range of coaching approaches including behavioural, person-centred, solution-focused, psychodynamic, neuroscience, narrative, positive psychology, out-door eco-coaching, team coaching, careers coaching and integrated coaching. Section five focuses on fundamental issues in coaching such as ethics and contracting and evaluation. Section six explores continuous professional development, reflection and the role of supervision, as well as how to establish your coaching business. The final section contains a host of coaching tools which practitioners can use to broaden their practice.

Unique in its scope, this key text will be essential reading for coaches, academics and students of coaching. It is an important text for anyone seeking to understand the best practice approaches that can be applied to their coaching practice, including human resources, learning and development and management professionals, and executives in a coaching role.

Section 1: COACHING CONTEXT

1 Coaching defined and explored

Jonathan Passmore

2 The business case for coaching

Rebecca Jones

3 Developing a coaching culture in your organisation

Jonathan Passmore & Kristina Crabb

SECTION 2: UNDERSTANDING YOURSELF AND YOUR CLIENTS

4 Understanding yourself as a coach

Tatiana Bachkirova

5 Understanding your clients

Alison Hardingham

6 Non-violent communication

Alison Hardingham

7 Understanding the coaching relationship

Charlotte Sills

SECTION 3: CORE COACHING SKILLS

8 Goal-setting in coaching

Ruth E. Price

9 Questions in coaching

David Clutterbuck

10 Listening in coaching

Stephen Burt

11 Affirmations, reflections and summaries in coaching

Tim Anstiss

12 Tools and techniques in coaching

Sarah Leach and Jonathan Passmore

13 Silence in coaching

Arthur F. Turner

14 Using emotions in coaching

Aboodi Shabi

15 Balancing challenge and support in coaching

Ian Day

SECTION 4: COACHING APPROACHES

16 The universal eclectic model of executive coaching

Alison Hardingham

17 Behavioural coaching: The GROW model

Sarah Leach

18 Person-centred coaching

Richard Bryant Jefferies

19 Solution-focused coaching

Jonathan Passmore

20 Cognitive-behavioural coaching

Rob Willson

21 Gestalt coaching

Ann James

22 Systems-Psychodynamic coaching

Karen Izod

23 Neuroscience coaching

Patricia Riddell

24 Narrative coaching

David Drake

25 Systemic team coaching

Lucy Widdowson & Paul J. Barbour

26 Career coaching

Julia Yates

27 Outdoor eco-coaching

Alexandra Burn & Anne-Marie Watson

28 Acceptance and Commitment Coaching

Tim Anstiss

29 Positive psychology approached to coaching

Christian van Nieuwerburgh & Robert Biswas-Diener

30 Developing an integrated approach to coaching

Jonathan Passmore

SECTION 5: COACHING ISSUES

31 Ethics in coaching

Ioanna Iordanou & Rachel Hawley

32 Contracting in coaching

Karen Foy

33 Feedback and evaluation in coaching

Jonathan Passmore & Dave Tee

34 AI and digital technology in coaching

Edith Coron

SECTION 6: CONTINUING COACH DEVELOPMENT

35 Supervision in coaching

Suzanne Lines

36 Manager as coach

Jenny Rogers

37 Reflective practice in coaching

Ann James

38 Establishing your coaching business

Michael Beale

SECTION 7: TOOLS AND TECHNIQUES FOR COACHES

39 Fifteen tools and techniques for coaches

Julie Flower