This shortform textbook consolidates all the key aspects of Operations Management into a concise and easily accessible reference tool. Breaking the subject down into its key components, this book provides a core introduction for undergraduate students studying Operations Management as part of Business and Management degrees.

Andrew Greasley lectures in operations management and simulation modelling at Aston Business School, Birmingham, UK. He is a renowned textbook author that has taught at numerous institutions across the UK, Europe and Africa.

1. Introduction 2. Operations Strategy 3. Process Types 4. Process Layout Types 5. Facility Design: Supply, Capacity and Location 6. Process Technology 7. Product and Service Design 8. Process Design 9. Job Design 10. Operations Planning and Control 11. Capacity Management 12. Inventory Management 13. Lean Operations 14. Enterprise Resource Planning 15. Supply Chain Management 16. Project Management 17. Quality 18. Performance Measurement and Improvement