This book aims to promote new PSR understanding about social risk management. It utilises in-depth case studies comprising two anonymous Scottish Councils responsible for providing and reforming school education services.

Iniobong Enang is a Senior Lecturer (Assistant Professor) in Risk Management at Coventry University. She was named Top 100 Risk Management Influencer in the category of Researchers and Contributors by Onalytica in 2021. Her core research investigates risk management and governance matters broadly, and social risk management specifically.

1. Background to Public Service Provision and Reform 2. Identifying Influencing Factors of Sustainable Public Service Reform: A Systematic 3. Theoretical Framework for Analysis of Findings 4. Empirical Research Findings from Council A 5. Empirical Research Findings from Council B 6. Discussion of Findings 7. Conclusions