1. Introduction; 2. Theoretical framework and literature review; 3. Present scenario of mobile banking in Bangladesh; 4. Mobile banking in access to public services and key influencing factors; 5. Summary, recommendations, and concluding facts; Abbreviations; References.

This Element examines the role of mobile banking in accessing public services in Bangladesh. It also identifies the key influencing factors and challenges in accessing public services through mobile banking and suggests policy measures to overcome these challenges.