This book offers empirical insights on challenges faced by the travel and tourism industries in the post-COVID-19 era. It explores the role of innovation and digital solutions. It considers how the commitment of smart tourist cities to technology, sustainability, and accessibility can benefit tourists and local inhabitants.
Salvatore Monaco is Postdoctoral Researcher in Sociology at the Faculty of Education, Free University of Bozen - Bolzano (Italy), where he teaches 'Gender, Identities and Spaces'. He obtained his PhD degree in Social Sciences and Statistics from the Department of Social Sciences, University of Naples Federico II (Italy). He is researcher at Osservatorio LGBT and OUT (Osservatorio Universitario sul Turismo), University of Naples Federico II. His research interests concern social exclusion, tourism, urban contexts, technologies and new media, with particular attention to issues related to identities, genders, sexual orientations and generations.
Introduction: Tourism and Covid-19: Amongst Desire to Travel, New Fears and Opportunities. An Introduction
Chapter 1: Tourism, Security and Crisis ManagementIntroduction
1. Tourism does not go on vacation
2. Tourism and Health
3. Tourism Management Plans during times of COVID-19 emergency
Conclusions
Bibliography
Chapter 2: Innovation in Post-COVID Tourism: From Big Data to Artificial Intelligence and Tourism Rebound
Introduction
1. It all started in China...
2. Taiwan does not stand by
3. The uniqueness of Japan: fewer deaths than in 2020 despite the virus
4. The young South Korea
5. What changes occurred from East to West?
Conclusions
Bibliography
Chapter 3: How to Choose Safe Destinations: From 'communitycation' to New Digital Analysis Tools
Introduction
1. Beyond the official sources: the tourist communitycation
2. Updated maps and websites
3. Other services approaching the new normality
4. The Algorithm of Decision Support for travelers
Conclusions
Bibliography
Chapter 4: A System in Crisis: Means of Transport in Search of Solutions and New Functions to withstand the Pandemic
Introduction
1. The current status of air transport
2. Rail transport
3. Sea transport
Conclusions
Bibliography
Chapter 5: Being a Tourist without Moving: Stationary Tourism as an Alternative Strategy for Traveling
Introduction
1. Tourist complexity redesigned by new technologies
2. Some worldwide initiatives
3. Not just museum...
4. Tourism experiences through games
5. The main solutions for holding large-scale events
Conclusions
Bibliography
A Look to the Future. Some Concluding Remarks