Performance Measurement in Non-Profit Organizations addresses the issue of performance measurement in non-profit companies to understand, manage, and improve the performance of such companies by employing systems theory to examine their conditions of existence and manifestations of life.

Patrizia Gazzola is an Associate Professor in the Department of Economics at the University of Insubria (VA), Italy.

Stefano Amelio is an Assistant Professor in the Department of Economics at the University of Insubria (VA), Italy.

INTRODUCTION CHAPTER I: The third sector and nonprofit organizations CHAPTER II: Nonprofit organizations in systemic theory CHAPTER III: Identifying and determining the relevant dimensions for performance measurement CHAPTER IV: Internal performance indicators: the endogenous teleonomy CHAPTER V: Sustainability reporting, integrated reporting and external performance indicators: the exogenous teleonomy CHAPTER VI: Conclusions: the use of the indicator system