This book examines the dynamic between citizens' trust and good governance using the case study of Bangladesh. It will be of interest to political science, public administration, governance studies, development studies, and urban studies as well as local government administration and civic engagement and governance.
Jannatul Ferdous is Associate Professor of Public Administration at Comilla University, Bangladesh. She holds Ph.D. in Development Studies, and her research interests include population migration policy, trust, gender, public policy, climate change, and development. Among her publications are several books on governance, gender, contemporary issues, and migration, including Social Safety Nets and Poverty Reduction in Developing Countries, with AKM Ahsan Ullah (2023 Routledge).
Preface; Chapter 1: Introduction to Citizens' Trust and Governance; Chapter 2: Methodological Considerations; Chapter 3: Conceptual Underpinnings and Analytical Framework; Chapter 4: Local Government in Bangladesh: From the evolution to today's structure; Chapter 5: Quality Service Delivery in Local Government Institutions (LGIs); Chapter 6: Nature and Extent of Citizen's Trust: Social Capital and Citizen's Satisfaction; Chapter 7: Citizens' Trust and Good Governance in LGI: The intersections; Chapter 8: Summary of Findings, Recommendations and Conclusion; Index