The Dynamics of Industrial Conflict (1980) focuses on the workings of industrial relations in the British motor industry. It looks at the Ford Sewing Machinists' strike for equal pay and assesses the consequences of the dispute for workers, management and unions, and traces its repercussions on Britain's industrial relations.
Part 1. The Evolution of Industrial Relations at Ford 1. A Management View 2. A Shop-Floor View Part 2. The Sewing-Machinists' Dispute 3. The Dispute Seen Through Management's Eyes 4. The Dispute Seen Through Shop Steward's Eyes Part 3. First Dialogue 5. The Dispute Analysed Part 4. Internal Consequences of the Dispute 6. A Management View 7. A Shop-Floor View Part 5. External Consequences of the Dispute 8. A Joint View Part 6. Second Dialogue 9. The Learning Process in Industrial Conflict