Taking a broad approach that speaks to experienced and inexperienced process improvement practitioners, CMMI experts and CMMI novices, this second edition thoroughly examines the latest version of the CMMI.

Margaret K. Kulpa, Kent A. Johnson

Section I: Introduction.Introduction. Beginning the Journey. Structure of the CMMI. CMMI Representations. Section II: CMMI Process Areas.Understanding Maturity Level 2: Managed. Understanding Maturity Level 3: Defined. Understanding Maturity Level 3: Defined. Understanding Maturity Level 4: Quantitatively Managed. Understanding Maturity Level 5: Optimizing. Section III: Implementation.Alignment of Multiple Process Improvement Initiatives.Is CMMI Right for Small Organizations? Establishing Your Process Improvement Organization.People, Roles, and Responsibilities.Documentation Guidelines.Documentation Guidelines.Planning and Tracking the Effort.Defining Processes, Procedures, Policies, and Charters.Section IV: Measurement.Measurement within the CMMI.A Boatload of Metrics.A Boatload of Metrics.Statistical Process Control.
A High-Maturity Perspective.Section V: Appraisals.Appraisals Using the CMMI.The SCAMPI A Approach.Those Damn PIIDs!Section VI: Odds and Ends.Agile and the CMMI.Closing Thoughts.References and Further Reading.Section VII: Appendices.Appendix A: Comparing CBI-IPI to SCE to SCAMPI.Appendix B: Myths and Legends of the CMMI.Appendix C: Checklists for Pilot Projects.
Appendix D: Organizational In-Brief to SCAMPI Team.Index.