KAREN A. WAGER, DBA, is Professor and Associate Dean for Student Affairs at the Medical University of South Carolina in Charleston, SC, USA. She teaches management and health information systems to graduate students.
FRANCES W. LEE, DBA, is Professor and Director of the Healthcare Simulation Center at the Medical University of South Carolina. She teaches graduate-level courses in health administration, health informatics, and health sciences.
JOHN P. GLASER, PhD, is an Executive-in-Residence at Harvard Medical School Executive Education. He was previously a Senior VP of Population Health at Cerner Corporation, Chief Executive Officer of Siemens Health Services, and Chief Information Officer at Partners HealthCare.

Tables, Figures, and Exhibits xi
Preface xv
Acknowledgments xxi
The Authors xxiii
About the Companion Website xxv
PART ONE Foundational Concepts
1 Evolution of Health Care Information Systems in the United States 3
2 Electronic Health Record Systems 15
3 Role of HCIS in Improving Healthcare Delivery 39
4 Realizing the Digital Health Promise with Electronic Health Records 65
PART TWO Managing Health Care Information Systems
5 Health Care IT Strategic Planning 93
6 Health Care Information Technology Management 113
7 System Acquisition 143
8 System Implementation and Support 165
9 Assessing and Achieving Value in Health Care Information Systems 189
PART THREE Focused Topics
10 Engaging Patients and Consumers in Managing Their Health 215
11 Data Governance and Analytics 237
12 Privacy and Security 259
13 Emerging Technology Management 287
PART FOUR Case Studies and Supplemental Resources
14 Health IT Leadership Case Studies 309
Appendix A Overview of the Health Care IT Industry 347
Appendix B Sample Project Charter, Sample Job Descriptions, and Sample User Satisfaction Survey 357
Index 369