Joseph A. Allen, PhD is a professor of industrial and organizational (I/O) psychology at the University of Utah. His articles have appeared in Human Relations, Journal of Business Psychology, and more.
Karin M. Reed is CEO of Speaker Dynamics, a corporate communications training firm. She is an Emmy award-winning broadcast journalist.

Introduction. 1
Part 1: Understanding the Role of Meeting in Business. 5
Chapter 1: Making Meetings More Effective. 7
Chapter 2: Matching the Meeting Style with the Meeting Goal. 19
Chapter 3: Understanding the Full Meeting Continuum. 33
Chapter 4: Choosing How You Should Meet. 45
Chapter 5: Using Video in Virtual or Hybrid Meetings. 59
Chapter 6: Meeting with Global Participants. 73
Part 2: Setting Up for Success -- What to do Before a Meeting 87
Chapter 7: Determining if You Even Need a Meeting. 89
Chapter 8: Designing the Meeting to Match Your Goals. 95
Chapter 9: Setting Meeting Expectations. 117
Part 3: Facilitating an Effective Meeting -- What to do During a Meeting 141
Chapter 10: Starting a Meeting. 143
Chapter 11: Managing the Conversation Flow. 167
Chapter 12: Pulling Out Even Participation 185
Chapter 13: Delivering Your Messages Effectively 201
Chapter 14: Stifling Bad Meeting Behaviors. 229
Part 4: Making a Meeting Worthwhile -- What to do after a Meeting. 241
Chapter 15: Following Up Effectively. 243
Chapter 16: Evaluating Your Meeting Effectiveness. 253
Part 5: The Part of Tens. 263
Chapter 17: Ten Things to Say to Move a Meeting Along 265
Chapter 18: Ten Alternatives to Meeting in a Conference Room. 271
Chapter 19: Ten Ways to Bolster Participation 277
Index. 283