This book examines how new empirical approaches to mediation can shed fresh light on the effectiveness of different patterns of conflict management, and offers guidelines on the process of international mediation.

Jacob Bercovitch is Professor of International Relations at the University of Canterbury, New Zealand, and is the author and editor of many books and numerous articles on international conflict resolution.

Scott Sigmund Gartner is Professor of Political Science at the University of California, Davis, USA.

1: New Approaches, Methods, and Findings in the Study of Mediation Jacob Bercovitch and Scott Gartner Part I: Mediation Strategy 2: Is There Method in the Madness of Mediation? Some Lessons for Mediators from Quantitative Studies of Mediation Jacob Bercovitch and Scott Gartner 3: Third-Party Intermediaries and Negotiated Settlements, 1946-2000 Derrick V. Frazier and William J. Dixon Part II: Mediator Type A. Bias and Information 4: Credibility and Strategy in International Mediation Zeev Maoz and Lesley G. Terris 5: Mediator Types and the Effectiveness of Information Provision Strategies Burcu Savun B. UN & Neutrality 6: Guaranteeing Peace: The Credibility of Third-Party Mediators in Civil Wars Isak Svensson 7: Choosing Sides: UN Resolutions and Non-Neutrality Michelle Benson and Nil Satana Part III: Dispute and Crisis Types 8: Softening Up: Making Conflicts More Amenable to Diplomacy J. Michael Greig and Paul F. Diehl 9: Power Play: Mediation in Symmetric and Asymmetric International Crises David Quinn, Jonathan Wilkenfeld, Kathleen Smarick and Victor Asal 10: Protracted Conflict and Crisis Mediation: a Contingency Approach David Carment, Yiagadeesen Samy and Souleima EL Achkar Part IV: The Conflict Management Environment 11: Practicing Democratic Community Norms: Third Party Conflict Management and Successful Settlements Sara McLaughlin Mitchell, Kelly M. Kadera, Mark J.C. Crescenzi 12: Philippine and Taiwanese Legal Mediation James Wall, Tsungting Chung, Daniel Druckman and Wan Yan Part V: Data 13: Conflict and Mediation Event Observations (CAMEO): An Event Data Framework for a Post Cold War World Deborah J. Gerner, Philip A. Schrodt and Ömür Yilmaz