This is a practical, virtually jargon-free guide, offering clear information on the difference between counselling and helping, their limitations, and how they may be put into practice.

Philip Burnard is Professor and Vice Dean at the School of Nursing Studies, University of Wales College of Medicine, Cardiff.

Chapter 1 What is counselling and helping?; Chapter 2 Why counsel or help?; Chapter 3 Listening as the basis of counselling and helping; Chapter 4 Models of the person; Chapter 5 Basic counselling and helping strategies; Chapter 6 Handling difficult situations; Chapter 7 Looking after yourself; Chapter 8 Further personal development; Chapter 9 Concluding points;