Culture is a game changer. In It Takes More than Casual Fridays and Free Coffee , Adams includes stories and practical advice as well as related exercises and assessments to help you identify company and personal strengths and weaknesses. This book is your front-row seat to building and perpetuating a successful culture in any business.

Introduction PART I: VALUES MATTER 1. Culture: Why You Should Care 2. Are You Living a Double Life? PART II: CREATING THE WOW FACTOR 3. The Little Things Really Make a Big Difference 4. R.E.S.P.E.C.T: It Goes with Integrity 5. Innovation: It's Not Complicated 6. Listen More than Talk: Communications and Collaboration Are Essential 7. The Customer's Success Is Your Success 8. Paying It Forward: Giveback and Social Responsibility 9. Learning is Your Edge: Invest in Your People 10. Leaders Drive Operational Excellence, Net Extraordinary Results PART III: BEING INTENTIONAL 11. My 7 Points to Culture System of Success! 12. Make It Happen Epilogue

Diane Adams is Chief People Officer at Qlik.