Guillermo Perry is Professor at Universidad de Los Andes, Colombia, Non-Resident Fellow of the Center for Global Development (CGD), United States, and member of several Boards, among them the Global Development Network (GDN), the Woodrow Wilson Institute (Latin American Advisory Board), and FEDESARROLLO and Banco de Bogotá. He was Chief Economist for Latin America and the Caribbean at the World Bank (1996-2007) and held various government positions in his home country, Colombia. Perry is author or coauthor of more than 20 books and many articles on diverse development issues, including growth, inequality, public finance, natural resources, and trade.

Ramona Angelescu Naqvi is Director of Programs at GDN, with general supervision of the organization's research capacity building programs across the globe. She currently leads several global research projects at GDN and has most recently served as Conference Director for GDN's Annual Global Conference on Education for Development, held in Lima, Peru, in March 2016. Prior to joining GDN, she worked in strategy consulting in the United States, as well as at the US Chamber of Commerce and The World Bank. She has written on global governance, migration and capacity building. 

Chapter 1: Building a Culture of Accountability in Service Delivery: Conclusions from the GDN Project on Varieties of Governance and Service Delivery

Chapter 2: Markets and Hierarchies in Public Services: Incentives, Institutions, and Politics

Chapter 3: Decentralization, Fiscal Effort and Social Progress in Colombia at the Municipal Level, 1994-2009: Why Does National Politics Matter?

Chapter 4: Does Participatory Budgeting Have An Effect On The Quality Of Public Services? The Case of Peru's Water and Sanitation Sector

Chapter 5: Understanding the Effects of Educational Governance in Chile and Uruguay

This book presents insights from several countries in Latin America and beyond on how to organize critical sectors, such as education, roads and water, to improve quality, access and affordability. The innovative, multi-disciplinary studies in this volume discuss the outcomes of decentralization, school autonomy, participatory budgeting at the local level and other accountability mechanisms. Rich quantitative analyses are complemented and enhanced by insights from interviews and quotes from those on the front lines: politicians, bureaucrats and service providers; as well as a variety of case-studies focusing on wider political economy questions, on the intricacies of political competition and governance reform, and on public spending efficiency in countries as varied as Colombia, Peru, Chile and Uruguay. As the authors demonstrate, Latin America has much to share with the rest of the world in terms of governance and public service delivery experiments and learnings.