Based on original research with some of the world's leading companies, Global Teams is the definitive, practical guide on making the sharp end of globalisation work for you and your organisation.

1 Introduction

2 Summary: what is special about global teams

Part One: Leading the Team

3 The global leadership challenge: new skills, new mindset

Part Two: Teams without Borders

4 Trust: the glue that binds the team

5 Communications: shrinking distance

Part Three: Creating the Firm Wide Context for Success

6 Goals: shared goals or clear goals?

7 Systems and processes: the building blocks of success

8 People and skills: global talent, global mindset

9 Culture: building cultural intelligence

10 Structure: co-ordination and conflict

Part Four: Rising to the Global Challenge

11 Conclusions

Acknowledgements

Glossary

References

Index

Jo Owen has worked with over 100 organisations around the world in most major industries. He is the founder of eight charities which have a collective turnover of £100 million annually including Teach First which is now the largest graduate recruiter in the UK. He built a business in Japan without speaking Japanese; he created HBOS business banking; he was a partner at Accenture and started his career at P&G. He also has spent eight years working with tribes across the world to discover how they survive and succeed, and what businesses can learn from them. He has written 15 books on leadership and management including the best-selling How to Lead, How to Manage and Tribal Business School and is in demand as a speaker at conferences. He was awarded the OBE by the Queen for starting Teach First.