This book sets out to answer the key question of how healthcare providers can move from a fragmented to an integrated provision, including how ICT be used to develop a market approach - variety and choice of service providers for patients - against a background of institutionalised and ingrained practices

Part 1: Transforming Healthcare Services Using ICT. Integrating Healthcare. Information Systems (IS) Integration Approaches in Healthcare. Modernizing Healthcare really connecting for health? Integrating Healthcare with ICT. The National Programme for IT (NPfIT): Is there a better way? Part 2: Electronic Health Records. Electronic Records for Patient Centred Healthcare. Integrating Electronic Health Records. Socio-Technical Approaches to EHRs. Part 3: Global ICT Adoption and Implementation in Healthcare. New IT and the Kaiser Chiefs: EMR integration in the Aloha State. Some insights into the National Healthcare Systems of the United Kingdom and the Netherlands. Customer Value and Lean Operations in Healthcare.