Erik Hollnagel (Ph.D., psychology) is Professor at the Department of Regional Health Research, University of Southern Denmark and Chief Consultant at the Centre for Quality, Region of Southern Denmark. He is also Professor Emeritus at University of Linköping (Sweden), and Visiting Fellow of the Institute for Advanced Study of the Technische Universitÿt Mÿnchen (Germany). He has since 1971 worked at universities, research centres, and industries in several countries and with problems from many domains, including nuclear power generation, aerospace and aviation, air traffic management, software engineering, healthcare, and land-based traffic. His professional interests include industrial safety, human factors, resilience engineering, systems theory, and functional modelling. He has published more than 350 papers and authored or edited 20 books, some of the most recent titles being Resilient Health Care (Ashgate, 2013), The Functional Resonance Analysis Method (Ashgate, 2012), and Resilience Engineering in Practice (Ashgate, 2011). Erik Hollnagel is also Editor-in-chief of Ashgate Studies in Resilience Engineering.

This book analyses and explains the principles behind Safety-I and Safety-II and approaches and considers the past and future of safety management practices. The analysis makes use of common examples and cases from domains such as aviation, nuclear power production, process management and health care. The final chapters explain the theoretical and practical consequences of the new, Safety-II perspective on day-to-day operations as well as on strategic management (safety culture).

List of Figures, List of Tables, 1. The Issues, 2. The Pedigree, 3. The Current State, 4. The Myths of Safety-I, 5. The Deconstruction of Safety-I, 6. The Need to Change, 7. The Construction of Safety-II, 8. The Way Ahead, 9. Final Thoughts, Glossary, Index