Carol A. Scott lives in London and works with museum leaders in the UK, Europe, North America and Australasia, using value as a core concept in planning, branding, audience engagement, measurement and funding. She is recognised internationally for her expertise in this area and is in demand as a conference presenter and thought leader. Her writing on museums and value has been published in Curator: The Museum Journal, Museum Management and Curatorship, Cultural Trends and the International Journal of Arts Management.

Chapter 1 An Introduction to Museums and Public Value, Carol A. Scott; The Operational Environment: Public Value Building Blocks; Chapter 2 Creating Strategic Value: Thinking, Acting and Learning, Mark L. Weinberg, Kate Leeman; Chapter 3 Creating Public Value through Intentional Practice, Randi Korn; Chapter 4 Evaluating Public Value: Strategy and Practice, Mary Ellen Munley; Case Studies: Implementing Public Value; Chapter 5 Planning for Impact: A Case Study, Mike Houlihan; Chapter 6 Creating Public Value through Museum Education, Ben Garcia; Chapter 7 The Public as Co-producers: Making the London, Sugar and Slavery Gallery, Museum of London Docklands, David Spence, Tom Wareham, Caroline Bressey, June Bam-Hutchison, Annette Day; Working with the Authorizing Environment; Chapter 8 Measuring Public Value: Reflections from Australia, Lisa Conolly; Chapter 9 Museums and Public Value: A US Cultural Agency Example, Marsha L. Semmel; Chapter 10 Public Value and Public Policy in Britain: Prospects and Perspectives, David O'brien; Chapter 11 Social Impact and Public Value: Perspective of a National Professional Association, Sharon Heal; Chapter 12 Going Further: Public Value in Scotland, Joanne Orr;

A range of authors from around the world unpack the concept of Public Value and examine its implications for museums. They situate Public Value within current management theory and practice, offer tools for implementation, highlight examples of successful practice and examine the evidence of Public Value that governments seek to inform policy and funding decisions. The book will be required reading for senior professionals in museums, as well as museum and heritage studies students.