First published in 1993. Routledge is an imprint of Taylor & Francis, an informa company.

Yvonne M Dolan, M.A. (Past President and Co-Founder of the Solution-focused Brief Therapy Association (SFBTA)

Chapter 1 The Complexity of Working with Chronic and Resistant Clients; Chapter 2 The Nature of Ericksonian Utilization; Chapter 3 A Naturalistic Perspective for Hypnotic Trance; Chapter 4 Bypassing Conscious Blocks Through Interspersals and Presuppositions; Chapter 5 "Yes" Sets and "No" Sets; Chapter 6 Strategies for Communicating Acceptance in an Undeniable Way; Chapter 7 Establishing New Therapeutic Resources Through Associational Cues; Chapter 8 Refraining Chronic Symptoms - A Utilization Approach; Chapter 9 Metaphors: Communicating with Chronic and Resistant Clients Through Stories; Chapter 10 Using Metaphors with Psychotic Clients; Chapter 11 Changing Chronic Problem Behaviors into Therapeutic Resources; Chapter 12 Ericksonian Utilization in Group Settings; Chapter 13 The Therapist as an Instrument;