Jo Mackiewicz is a professor of rhetoric and professional communication at Iowa State University, USA. She codirects the Advanced Communication program and, in 2017, published The Aboutness of Writing Center Talk: A Corpus-Driven and Discourse Analysis.
Isabelle Kramer Thompson is an emerita professor of technical and professional communication and former coordinator of the English Center at Auburn University, USA.
Talk About Writing: The Tutoring Strategies of Experienced Writing Center Tutors offers a book-length empirical study of the discourse between experienced tutors and student writers in satisfactory conferences. It analyzes writing center talk, focusing on tutors' verbal strategies, at the macro- and micro-levels. The study details tutors' use of three categories of tutoring strategies-instruction, cognitive scaffolding, and motivational scaffolding-with each chapter of the analysis ending in practical advice about tutor training.
1. Talk about Writing: An Introduction to Our Empirical Study 2. Literature Review 3. Methods 4. The Three Conference Stages and Tutoring Strategies: The Overall Results 5. Instruction Strategies 6. Cognitive Scaffolding Strategies 7. Motivational Scaffolding Strategies 8. Case Study: A Writing Center Tutor Becomes a Writing Fellow 9. Talk about Writing: A Conclusion to Our Empirical Study Appendix A: Conducting a Conference with a Student Appendix B: "Notes for Students" Form and Instructions Appendix C: The T5-S5 Conference Coded for Stages, Topic Episodes, and Strategies Appendix D: Extra Examples of Tutoring Strategies Appendix E: Questions Coding Scheme