1: What Do Unions Do? A Twenty-Year Perspective; 2: What Unions Do: Insights from Economic Theory; 3: Historical Insights: The Early Institutionalists on Trade Unionism and Labor Policy; 4: What Effect Do Unions Have on Wages Now and Would Freeman and Medoff Be Surprised?; 5: Unions and Wage Inequality; 6: The Effect of Unions on Employee Benefits and Non-Wage Compensation: Monopoly Power, Collective Voice, and Facilitation; 7: What Do Unions Do for Economic Performance?; 8: Union Voice; 9: What Do Unions Do to the Workplace? Union Effects on Management and HRM Policies; 10: Unionism and Employment Conflict Resolution: Rethinking Collective Voice and Its Consequences; 11: The Impact of Unions on Job Satisfaction, Organizational Commitment, and Turnover; 12: De-Unionization and Macro Performance: What Freeman and Medoff Didn't Do; 13: Two Faces of Union Voice in the Public Sector; 14: Unionism Viewed Internationally; 15: Has Management Strangled U.S. Unions?; 16: Organized Labor's Political Scorecard; 17: What Do Unions Do? Evaluation and Commentary; 18: What Do Unions Do? A Management Perspective; 19: What Do Unions Do? A Unionist's Perspective; 20: What Do Unions Do? The 2004 M-Brane Stringtwister Edition

One of the best-known and most-quoted books ever written on labor unions is What Do Unions Do? by Richard Freeman and James Medoff