This volume asks authors to move beyond a notion of administration as an activity based solely in institutional details and processes.

Tracy Bridgeford, Karla Saari Kitalong, Bill Williamson

Foreword: Understanding the Power of Narrative in Shaping a Field
Kirk St.Amant

CHAPTER 1. Introduction: We Are the Stories We Tell
Tracy Bridgeford, Karla Saari Kitalong, and Bill Williamson

CHAPTER 2. Tracing the Intellectual Trajectories of Professional/ Technical/Scientific Communication: A Roundtable Perspective from Seven CPTSC Past Presidents
Deborah Andrews, Stephen A. Bernhardt, Kelli Cargile Cook, Jeff Grabill, Bruce Maylath, Dan Riordan, and Stuart S. Selber

CHAPTER 3. Program Assessment: A Passion and Palimpsest
Nancy W. Coppola

CHAPTER 4. Establishing an Outcomes Statement for Technical Communication
K. Alex Ilyasova and Tracy Bridgeford

CHAPTER 5. A Tale of Trust and Techne: Building Relationships and Building Programs
James M. Dubinsky

CHAPTER 6. Leaders Becoming Transformed
Meg Morgan

CHAPTER 7. The Challenges of Offering a Technical Writing Program in a 2-Year College
Ritu Raju

CHAPTER 8. Globalizing Technical Communication Programs: A Diachronic Perspective
Laurence José

CHAPTER 9. Users, Not Solutions, First: Problem-Solving for Program Administrators
M. Ann Brady and Karla Saari Kitalong

CHAPTER 10. Intersections Between a Technical Communication Program and an Engineering Department
Julie Dyke Ford

CHAPTER 11. Expertise in Professional Communication as a Catalyst of WAC/WID Administration Success
Pavel Zemliansky

CHAPTER 12: Curricular Challenges of Emphasis Degrees in Technical and Professional Communication
Lisa Meloncon

CHAPTER 13: Afterword: 40 Years of Stories from Technical Communication Program Administrators
Karla Saari Kitalong

Meet the Contributors
Index