This book continues the work of Kelli Cargile Cook and Keith Grant-Davie's first collection, which won the 2006 National Council of Teachers of English award for Best Collection of Essays in Technical or Scientific Communication. Online Education 2.0 addresses a changing virtual landscape in which online education is expanding to include more schools, more levels of education, and a more diverse population of students, including international students. The collection asks how faculty, courses, and programs have responded and adapted to changes in students' needs and abilities, to economic constraints, to new course management systems, and to Web 2.0 technologies such as social networking, virtual worlds, and mobile communication devices.

Kelli Cargile Cook, Keith Grant Davie

Introduction
Keith Grant-Davie and Kelli Cargile Cook
SECTION I: EVOLVING PROGRAMS AND FACULTY
CHAPTER 1. What Do You Do When the Ground Beneath Your Feet Shifts?
Barry Maid and Barbara J. DâEUR(TM)Angelo
CHAPTER 2. Theoretically Grounded, Practically Enacted, and Well Behind the Cutting Edge: Writing Course Development Within the Constraints of a Campus-Wide Course Management System
Denise Tillery and Ed Nagelhout
CHAPTER 3. Creativity and Consistency in Online Courses: Finding the Appropriate Balance
Keri Dutkiewicz, LuAnne Holder, and Wayne D. Sneath
CHAPTER 4. Communities of Practice Approach: A New Model for Online Course Development and Sustainability
Lisa Meloncon and Lora Arduser
CHAPTER 5. Training Faculty for Online Instruction: Applying Technical Communication Theory to the Design of a Mentoring Program
Janie Jaramillo-Santoy and Gina Cano-Monreal
SECTION II: ADAPTING TO CHANGING STUDENT NEEDS AND ABILITIES
CHAPTER 6. Teaching Technical Communication to a Global Online Student Audience
Emily A. Thrush and Susan L. Popham
CHAPTER 7. Students in the Online Technical Communication Classroom: The Next Decade
Angela Eaton
CHAPTER 8. From Gamers to Grammarians: How Online Gaming is Changing the Nature of Digital Discourse in the Classroom
Virginia Tucker
CHAPTER 9. Cybergogy, Second Life, and Online Technical Communication Instruction
Lesley Scopes and Bryan Carter
CHAPTER 10. From Divide to Continuum: Rethinking Access in Online Education
Keith Gibson and Diane Martinez
SECTION III: REINVENTING COURSE CONTENTS AND MATERIALS
CHAPTER 11. Adapting Instructional Documents to an Online Course Environment
Jacqueline Cason and Patricia Jenkins
CHAPTER 12. Expanding the Scaffolding of the Online Undergraduate Technical Communication Course
Dan Jones
CHAPTER 13. Innovation in the Distributed Technical Communication Classroom
Lee S. Tesdell
CHAPTER 14. Library Services for Online Students
Britt Fagerheim
CHAPTER 15. "Keeping it Real": Contextualizing Intellectual Property and Privacy in the Online Technical Communication Course
Natalie Stillman-Webb
Afterword
Kelli Cargile Cook and Keith Grant-Davie
Contributors
Index