Crises--anything from a natural disaster to a data-security breach to the defection of your best employee--can prevent you from carrying out your business operations. But with good planning, you can minimize the impact of a potential disaster.
This book shows you how to:
- Avoid a crisis entirely
- Lay the groundwork for managing a crisis
- Know when a crisis is imminent
- Contain and resolve a crisis
- Learn from each crisis you've resolved

The Pocket Mentor Series offers immediate solutions to common challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real life examples to help you identify your strengths and weaknesses and hone critical skills.