"Effective user interactions are required for a Web site to accomplish its specific goals, which is necessary for an organization to receive a proper return on investment or other desired outcomes. Several handbooks exist that describe work in the fields of human factors and human-computer interaction, but they are not specific to Web design"--

Kim-Phuong L. Vu, Robert W. Proctor

Background and Overview. Human Factors and Ergonomics. Content Preparation for The Web. Investments. Search Engines, Interface Agents, and Social Networking. Handbook of Human Factors in Web Design, Second Edition. Universal Access. Web Usability Engineering. Task Analysis and Performance Modeling. Specific Web Applications in Academic Settings. Specific Web Applications in Industrial Settings. Web Psychology, Information Security, and Privacy. Emerging Technologies and Applications. Guidelines for Incorporating Human Factors and Ergonomics For Internet Sites And Internet-Based Applications.