Tongue-tied at parties? Shy on dates? Dreading the next 'networking' event? Tackle your inner critic and find self-assurance with this empathetic and practical guide to overcoming your social pariah status and learning to make small talk that could seal your success at work, at home or in romantic situations. With an opening chapter on how to simply feel more confident about your ability to charm and impress, this book is packed with psychological insight and advice and, more importantly, with strategies for being charming in any social situation. From parties to work outings, it gives opening lines and practical advice on things like body language - and will even help you cope with the difficult times, when tackling conflict or facing an argument. You will learn to love the prospect of a dinner party with even the most challenging guests, and never be lost for words again.

• Chapter 1: TONGUE-TIED AND TERRIFIED
• Chapter 2: SMALL TALK MATTERS
• Chapter 3: HOW YOU LOOK, ACT AND SAY
• Chapter 4: DINNER PARTIES
• Chapter 5: THE ART OF MINGLING
• Chapter 6: HESITATION AND STAMMERING
• Chapter 7: WINNING ARGUMENTS
• Chapter 8: GOOD RELATIONSHIPS
• Chapter 9: PITCH IT AND PROTECT IT
• Chapter 10: INTERVIEWS
• Chapter 11: WORK
• Chapter 12: OUT AND ABOUT
• Chapter 13: TALKING TO AUTHORITY
• Chapter 14: YOU HAVE A CALL - TALKING ON THE TELEPHONE
• Chapter 15: GOOD NEWS AND BAD NEWS
• Chapter 16: PUBLIC SPEAKING
• Chapter 17: TALKING AND THE MEDIA

Keith Souter is a former GP and now a full-time writer. He specializes in self-development and health. He is the author of numerous titles on health, psychology and related areas and the writer of three weekly newspaper columns