Introducing the theory and practice of conversation, discourse and document analysis, this book proves how useful these methods are in addressing key questions in the social sciences.

1. Studying discourse
2. Generating an archive
3. Ethics and recording 'data'
4. The practicalities of recording
5. Transcribing audio and video materials
6. Exploring conversations
7. Exploring conversations about and with documents
8. Exploring conversations and discourse: some debates and dilemmas
9. Exploring documents
10. Studying discourse: some closing comments