A Toolkit for Department Chairs is designed to give academic administrators the skills they need in order to do their jobs more effectively. Combining case studies, scenarios, practical advice, and problem solving activities, the book offers chairs a valuable resource for negotiating the real-life challenges they face as academic leaders. Many of the case studies and scenarios included in this book have been field tested by the co-authors in over thirty years of administrative training workshops.

By Jeffrey L. Buller and Robert E. Cipriano

CONTENTS
PREFACE
ACKNOWLEDGEMENTS
INTRODUCTION
CHAPTER 1 HIRING AND EVALUATING FACULTY MEMBERS
CHAPTER 2 MENTORING FACULTY MEMBERS
CHAPTER 3 PROMOTING TEAMWORK AND COLLEGIALITY
CHAPTER 4 COMMUNICATING EFFECTIVELY
CHAPTER 5 MANAGING CONFLICT
CHAPTER 6 MAKING DECISIONS
CHAPTER 7 BUDGETING
EPILOGUE OUR REFLECTIONS