Edward E. Lawler III is Distinguished Professor of Business and Director of the Center for Effective Organizations at the University of Southern California.John W. Boudreau is Professor and Research Director at the Center for Effective Organizations at the University of Southern California.

Edward E. Lawler III is Distinguished Professor of Business and Director of the Center for Effective Organizations at the University of Southern California.John W. Boudreau is Professor and Research Director at the Center for Effective Organizations at the University of Southern California.

1. What HR Needs to Do
2. What HR Does
3. The Strategic Role of HR
4. HR Decision Science
5. HR Organization and HR Skills
6. Measuring Efficiency, Effectiveness, and Impact
7. The Results of HR Metrics and Analytics
8. Information Technology in HR
9. The Effectiveness of HR
10. Determinants of HR Effectiveness
11. Determinants of Organizational Performance
12. How HR Has Changed
13. What the Future of HR Should Be